An official response from Bestcare Manpower Services
Retirement benefits are among the most significant long-term obligations in any employment relationship. When staff are outsourced, clients frequently ask whether outsourced workers still benefit from pension or provident fund contributions — and if so, who manages them. At Bestcare Manpower Services, the answer is structured, compliant, and worker-centred.
Bestcare as the Employer of Record
As the employer of record for all outsourced staff, Bestcare Manpower Services assumes full responsibility for ensuring that retirement fund obligations are met in accordance with applicable labour and pension legislation. This means that workers placed with client organisations do not fall into a gap where retirement contributions are ignored or deferred.
The Framework We Follow
Our approach to pension and provident fund management includes:
- Statutory Compliance — Where the law mandates employer contributions to a national social security or retirement scheme, Bestcare ensures these are calculated correctly and remitted on time. Workers are registered with the relevant fund authority upon commencement of employment.
- Occupational Fund Enrolment — For longer-term engagements, Bestcare may enrol qualifying workers in an approved occupational pension or provident fund, depending on the terms of the service agreement and applicable thresholds.
- Transparent Deductions — Employees receive payslips clearly showing both their own contributions and Bestcare’s employer contributions, so there is never any ambiguity about what is being set aside for their retirement.
- Portability Considerations — When an outsourced worker transitions between client engagements or exits employment, Bestcare manages the process of either preserving, transferring, or paying out retirement fund benefits in line with fund rules and legislation.
“Every person who works through Bestcare deserves to retire with dignity. Pension and provident contributions are not a courtesy — they are a right. We build these obligations into our employment model from the very start, and we never compromise on them.”
— The Director and Team, Bestcare Manpower Services
What This Means for Clients
Clients benefit from complete peace of mind knowing that all statutory and contractual retirement fund obligations for their outsourced workforce are being handled professionally and in full compliance with the law. There is no risk of the client being found liable for unpaid pension contributions, as Bestcare bears that responsibility as the employer.
For more information on how we manage retirement benefits for outsourced staff, contact Bestcare Manpower Services today.