An official response from Bestcare Manpower Services
One of the most practical concerns clients raise about outsourcing is whether outsourced employees are adequately insured. The short answer from Bestcare Manpower Services is: yes — and we take that responsibility seriously. Insurance cover is not an afterthought in our model; it is a foundational component of every outsourcing engagement we manage.
Bestcare as the Insuring Employer
Because Bestcare Manpower Services acts as the employer of record for all placed staff, we are responsible for ensuring that appropriate insurance arrangements are in place before any worker begins an assignment. This includes both health-related cover and accident or injury insurance, depending on the regulatory requirements of the relevant jurisdiction and the nature of the work involved.
Types of Cover Arranged
Our standard insurance framework for outsourced employees typically includes:
- Group Accident Insurance — Covers workers in the event of work-related injuries, temporary or permanent disability, and accidental death. This policy is maintained by Bestcare and is activated from the first day of deployment.
- Medical/Health Cover — Depending on the scope of the engagement and client agreements, outsourced staff may be enrolled in group medical schemes that cover outpatient consultations, hospitalisation, and prescribed medication.
- Workers’ Compensation Registration — In jurisdictions where statutory workers’ compensation schemes exist, Bestcare ensures that all placed workers are registered and that contributions are kept current.
- Personal Accident Cover for High-Risk Roles — For employees deployed in industrial, construction, or otherwise hazardous environments, enhanced personal accident cover is arranged to reflect the elevated risk profile.
How the Arrangement Works with Clients
The cost of insurance cover for outsourced staff is typically factored into the service fee charged to the client. Bestcare provides transparent breakdowns of these costs in all service proposals. Clients are not required to add outsourced workers to their own insurance schemes, as Bestcare’s cover takes effect independently.
“No worker should ever show up to a job without the safety net of proper insurance — and no client should ever have to wonder whether their outsourced team is covered. We handle this completely, so that both parties can focus on the work itself.”
— The Director and Team, Bestcare Manpower Services
What Clients Should Know
While Bestcare handles the insurance arrangements, clients remain responsible for maintaining safe working conditions that minimise the need for claims in the first place. A workplace injury is costly in every sense — financially, operationally, and humanly. Insurance is the last line of protection. Prevention is always the priority.
To learn more about our insurance framework for outsourced staff, contact Bestcare Manpower Services today.