An official response from Bestcare Manpower Services
The mechanics of pension contribution deductions and remittances may seem like a back-office detail, but they carry significant legal and financial consequences when handled incorrectly. At Bestcare Manpower Services, this process is managed with precision, compliance, and full transparency for both workers and clients.
The Deduction Process
For all outsourced employees enrolled in a pension, provident, or retirement fund, Bestcare Manpower Services manages the deduction process directly through our payroll system. Here is how it works:
- Registration — Upon commencement of employment, each worker is registered with the applicable pension or provident fund. This is completed before the first payroll run.
- Monthly Calculation — Contributions are calculated as a percentage of the employee’s pensionable earnings in accordance with fund rules and statutory requirements. Both the employee portion (deducted from gross salary) and the employer portion (contributed by Bestcare) are computed accurately each month.
- Payslip Disclosure — Every employee receives a detailed payslip reflecting their gross earnings, the employee pension deduction, the employer contribution, and the net pay. Nothing is hidden or consolidated in a way that obscures the true picture.
- Timely Remittance — Bestcare remits all pension contributions to the fund administrator or relevant authority by the prescribed deadline each month. Late payments — which attract penalties and interest — are simply not acceptable in our operational model.
- Reconciliation and Records — Our finance and HR teams maintain monthly reconciliation records to confirm that amounts deducted match amounts remitted. These records are available for audit at any time.
“The money deducted from a worker’s salary for their pension belongs to them — not to us, not to the client. Our job is to make sure it reaches the right place at the right time, every single month. We take that fiduciary responsibility very seriously.”
— The Director and Team, Bestcare Manpower Services
Compliance and Audit Readiness
In the event of a labour inspection or fund audit, Bestcare is able to produce complete contribution histories for every registered employee. Our documentation standards are designed to withstand scrutiny, protecting both the agency and our client partners from compliance risk.
To learn more about our payroll and pension remittance practices, contact Bestcare Manpower Services today.