Bestcare Manpower Services is a leading workforce solutions provider operating across Nairobi and all major towns in Kenya. We supply businesses with temporary, contract, and permanent staff across a broad range of sectors — including construction, hospitality, retail, manufacturing, and domestic services. As the employer of record for all placed workers, we take full responsibility for upholding employment rights, managing payroll, and ensuring every worker we deploy is treated with dignity and fairness. Call 0722 566 999 to discuss how we can support your workforce needs while ensuring full compliance with Kenya’s labour laws.
Overview: Types of Recruitment Solutions We Offer
| Recruitment Solution | Description |
| Temporary Staffing | Short-term workers placed for seasonal peaks, project work, or staff cover |
| Permanent Placement | End-to-end recruitment for full-time, direct-hire positions |
| Contract Staffing | Fixed-term engagements managed entirely by Bestcare |
| Casual Labour Supply | Daily or weekly unskilled and semi-skilled workers on demand |
| Managed Workforce Services | On-site workforce management with supervision included |
| Executive Search | Targeted headhunting for senior and specialised professional roles |
| Domestic Worker Placement | Household staff including housekeepers, cooks, nannies, and gardeners |
| Industrial & Trade Labour | Artisans, technicians, machine operators, and factory floor workers |
Upholding Outsourced Employee Rights in Kenya
Workers placed through staffing agencies are entitled to the same legal protections as any directly employed worker. Understanding and enforcing outsourced employee rights is central to responsible labour outsourcing — and it is a commitment Bestcare Manpower Services takes seriously in every engagement we manage.
The Right to a Written Contract
One of the most fundamental outsourced employee rights in Kenya is the right to a written contract of service. The Employment Act (Cap 226) requires that every worker engaged for more than three months receive a written contract specifying their role, remuneration, hours of work, leave entitlements, and termination conditions. Bestcare issues every placed worker with a comprehensive employment contract before their first day of deployment, regardless of the contract duration.
Minimum Wage Entitlements
Kenya’s Regulation of Wages and Conditions of Employment Act empowers the Labour Cabinet Secretary to issue minimum wage orders for different industry sectors and job categories. Outsourced employee rights include full entitlement to the applicable minimum wage — and Bestcare ensures all remuneration packages meet or exceed the gazetted rates for each job category and deployment location.
Leave Entitlements and Rest Periods
Under the Employment Act, all workers — including outsourced staff — are entitled to a minimum of 21 days of annual leave per year, sick leave with pay for the first seven days of illness, and maternity or paternity leave as prescribed by law. Protecting these outsourced employee rights is a non-negotiable part of our service offering. Bestcare maintains accurate leave records for every placed worker and ensures entitlements are honoured throughout the engagement.
Protection Against Unfair Termination
Wrongful or unfair termination is a significant risk in outsourced arrangements, particularly for casual or short-term workers. Outsourced employee rights in relation to termination are clearly set out in the Employment Act — workers must receive proper notice or pay in lieu, and termination must be based on fair grounds supported by documented reasons. Bestcare manages all termination processes to ensure compliance, protecting both the worker and the client from legal claims.
Freedom of Association and Trade Union Rights
Workers placed by outsourcing agencies retain the right to join trade unions and engage in collective bargaining under the Labour Relations Act. Suppressing outsourced employee rights to organise is unlawful and can expose client businesses to industrial action and reputational damage. Bestcare respects all workers’ freedom of association and advises clients accordingly.
Protection from Harassment and Discrimination
The Employment Act and the Constitution of Kenya prohibit workplace discrimination on grounds including gender, ethnicity, disability, religion, and HIV status. Outsourced employee rights to a safe, respectful, and non-discriminatory work environment apply in full at any client site where our workers are deployed. Bestcare investigates all complaints of workplace harassment involving placed staff and takes appropriate action.
Breakdown of Key Recruitment Solutions
Temporary Staffing
Workers are placed with written contracts and full statutory protections in place, regardless of the short-term nature of the engagement.
Permanent Placement
Candidates are placed into roles where they assume the full employment rights that attach to permanent direct employment with the client.
Contract Staffing
Bestcare retains employer of record status, ensuring all legal protections are maintained throughout the fixed-term contract period.
Casual Labour Supply
Even daily-rate casual workers are engaged with written documentation and entitled to the applicable minimum wage and WIBA protection.
Managed Workforce Services
On-site supervisors monitor working conditions and ensure all deployed workers’ rights are observed at the client’s premises at all times.
Executive Search
Senior professionals placed in leadership roles benefit from carefully negotiated contracts that fully reflect their statutory and contractual entitlements.
Domestic Worker Placement
Household staff are placed with explicit written agreements covering duties, rest days, accommodation arrangements (where applicable), and notice periods.
Industrial & Trade Labour
Trade workers deployed to industrial sites are covered by WIBA insurance and are entitled to all safety protections mandated by the Occupational Safety and Health Act.
Call Bestcare Manpower Services on 0722 566 999 or visit bestcaremanpowerservices.co.ke to work with a staffing partner that puts outsourced employee rights at the centre of everything we do.