Key Labour Laws for Outsourced Staff in Kenya

1. Employment Act, 2007 (Primary Legislation)

The Employment Act governs all employment contracts and applies to outsourced workers as employees of the outsourcing company. Key provisions include:

  • Written contracts: Employment contracts lasting more than three months must be in writing

  • Probation period: Capped at 6 months maximum

  • Leave entitlements: Annual leave (14 days after one year), sick leave, public holidays, and rest days

  • Termination: Must be substantively justified (valid reason) and procedurally fair (notice, disciplinary hearing, opportunity to respond)

A 2026 court ruling established critical requirements for lawful outsourcing:

Requirement Description
Employee consent Workers must consent to the outsourcing arrangement
Consultation Mandatory consultation with affected employees and unions
Accredited rights protection All accrued rights must be preserved during transition
Redundancy process Outsourcing-driven termination must follow redundancy framework

Failure to meet these requirements results in unfair termination findings.

3. Labour Relations Act, 2007

This Act governs industrial relations and collective bargaining:

  • Collective agreements: Must be included in employment contracts where applicable

  • Dispute resolution: Disputes must be resolved within 30 days

  • Strike notice: 7 days’ notice required before calling a strike

4. Statutory Contributions

Outsourcing companies must register and contribute to:

  • NSSF (National Social Security Fund) – pension scheme

  • NHIF/NHFC (National Hospital Insurance Fund/Health Financing Corporation) – healthcare

  • PAYE (Pay As You Earn) – tax deductions

  • EOBI (Employment Old Age Benefits Insurance) – mandatory for all employees

  • WCF (Workmen’s Compensation Fund) – workplace injury coverage

5. Triangular Employment Relationship Challenges

Research reveals outsourced workers face unique challenges in Kenya’s current legal framework:

Challenge Current Legal Gap
Dual authority Workers relate to two authority figures (outsourcing company + client enterprise)
Limited integration Inadequate workplace integration compared to directly employed workers
Differential treatment May receive different wages/conditions despite similar duties
Employer attribution Law classifies workers as outsourcing company employees but doesn’t define client enterprise relationship

6. Protected Rights Under Constitution

  • Article 41: Fundamental rights of employees, including fair labour practices

  • Prohibition against forced labour

  • Non-discrimination: No discrimination in employment

  • Sexual harassment protection: Required for employers with 20+ employees

  • Right to fair remuneration

7. 2021 Employment (Amendment) Act

New protections introduced:

  • Parental leave: Enhanced maternity and paternity leave provisions

  • Remote work: Protections for remote work arrangements

8. Key Compliance Requirements for Outsourcing Companies

Outsourcing agencies must ensure:

  • Contract terms explained in language understood by employee

  • Employee signs contract with witness present

  • No “at-will” employment clauses (not recognised in Kenya)

  • Proper employee classification (avoid misclassifying as contractors)

  • Workplace health and safety compliance

Practical Implications

For businesses in Mombasa using labour outsourcing (like Bestcare Manpower Services or other agencies), the outsourcing company remains the legal employer responsible for all statutory obligations, while the client enterprise benefits from flexible workforce solutions without direct employment liability.

The current framework is insufficient for protecting outsourced workers’ rights comprehensively, and researchers recommend adopting joint and several liability and equality of treatment measures through regulation.