How to identify functions suitable for outsourcing

Bestcare Manpower Services is a professional labour outsourcing company serving businesses across Nairobi and Kenya. We provide staffing solutions across a wide range of sectors and functions — from casual labour supply and domestic worker placement to executive search and fully managed workforce services. Our team works closely with each client to understand their operational structure and identify the most impactful outsourcing opportunities. Call 0722 566 999 to speak with one of our workforce consultants and get a free assessment of your staffing needs.

Overview: Types of Recruitment Solutions We Offer

Recruitment Solution Description
Temporary Staffing Short-term workers placed for seasonal peaks, project work, or staff cover
Permanent Placement End-to-end recruitment for full-time, direct-hire positions
Contract Staffing Fixed-term engagements managed entirely by Bestcare
Casual Labour Supply Daily or weekly unskilled and semi-skilled workers on demand
Managed Workforce Services On-site workforce management with supervision included
Executive Search Targeted headhunting for senior and specialised professional roles
Domestic Worker Placement Household staff including housekeepers, cooks, nannies, and gardeners
Industrial & Trade Labour Artisans, technicians, machine operators, and factory floor workers

A Guide to Identifying Functions for Outsourcing

Not every business function is a good candidate for outsourcing, and making the wrong choices can disrupt operations and erode trust. A structured approach to identifying functions for outsourcing helps businesses capture the benefits of flexible labour while protecting the core activities that drive competitive advantage.

Start With Non-Core Activities

The classic starting point for identifying functions for outsourcing is to distinguish between core and non-core activities. Core activities are those that directly generate revenue, embody your competitive advantage, or require deep institutional knowledge — these should generally remain in-house. Non-core activities such as cleaning, security, grounds maintenance, data entry, casual packing, and general administration are strong candidates for outsourcing because they do not differentiate your business but do consume significant management time and payroll overhead.

High-Volume, Repetitive Tasks

Functions that involve large volumes of repetitive, process-driven work are ideal candidates when identifying functions for outsourcing. Warehouse picking and packing, customer call handling, document scanning, and routine machine operation all fit this profile. These activities benefit from the specialised processes and economies of scale that a professional outsourcing partner like Bestcare can bring, without any loss of strategic capability.

Seasonal and Variable-Demand Functions

Many businesses face significant peaks and troughs in workforce demand — agricultural processors at harvest time, retailers during festive seasons, construction firms during project phases. Identifying functions for outsourcing should include any area where maintaining a permanent headcount to cover peak demand creates excess labour costs during quieter periods. Outsourcing these functions allows businesses to scale their workforce up or down without the costs and obligations of hiring and redundancy.

Specialist Roles That Are Difficult to Recruit Directly

Some roles require skills that are hard to attract, develop, or retain through direct employment — particularly in technical trades, specialised crafts, or senior management. When identifying functions for outsourcing to an experienced staffing agency, consider whether your HR team has the networks and expertise to consistently recruit for these roles. Bestcare’s specialist recruitment teams have access to extensive talent pools across Nairobi and major Kenyan towns, covering roles from industrial artisans to C-suite executives.

Functions With High Compliance Burden

Employment-intensive functions that carry significant statutory compliance obligations — managing large numbers of casual workers, administering NSSF and SHA contributions, handling PAYE for variable-hours staff — are strong candidates when identifying functions for outsourcing. Transferring employer of record responsibilities to Bestcare eliminates the compliance risk and administrative cost associated with these functions, freeing your internal HR team for higher-value activities.

Functions Where Performance Is Easily Measurable

Outsourcing works best when the performance of the outsourced function can be clearly defined and measured. When identifying functions for outsourcing, prioritise activities where output quality, turnaround time, attendance rates, or other metrics can be specified in a service level agreement. This creates the accountability framework needed to manage an outsourcing relationship effectively over time.

Breakdown of Key Recruitment Solutions

Temporary Staffing

The right solution when a non-core function needs short-term capacity without the commitment of permanent employment.

Permanent Placement

When a function benefits from dedicated long-term talent, Bestcare manages the full permanent recruitment process.

Contract Staffing

Ideal for project-based or time-limited functions where a fixed-term outsourced engagement makes commercial sense.

Casual Labour Supply

Perfect for high-volume, repetitive, or seasonal functions requiring large numbers of workers on short notice.

Managed Workforce Services

For functions where the client wants to outsource both the workers and the day-to-day management of that function entirely.

Executive Search

When a senior or specialist role is identified as best filled through professional headhunting rather than open advertising.

Domestic Worker Placement

Households and hospitality businesses outsourcing the management of domestic staff to a professional provider.

Industrial & Trade Labour

Factories, workshops, and construction businesses outsourcing trade and artisan roles to access a pre-vetted skilled workforce.

Contact Bestcare Manpower Services on 0722 566 999 or visit bestcaremanpowerservices.co.ke to get expert guidance on identifying functions for outsourcing that will deliver the greatest operational and cost benefits for your business.