Reduce your administrative burden with HR payroll outsourcing

Bestcare Manpower Services is a professional labour outsourcing company serving businesses across Nairobi and Kenya. We do not just place workers — we manage the full suite of HR and payroll administration for every worker we deploy, acting as employer of record and handling all statutory obligations on behalf of our clients. For businesses that want to go further and outsource their entire HR function, our team provides structured support across the full employee lifecycle. Call 0722 566 999 to discuss how we can simplify your people management operations.

Overview: Types of Recruitment Solutions We Offer

Recruitment Solution Description
Temporary Staffing Short-term workers placed for seasonal peaks, project work, or staff cover
Permanent Placement End-to-end recruitment for full-time, direct-hire positions
Contract Staffing Fixed-term engagements managed entirely by Bestcare
Casual Labour Supply Daily or weekly unskilled and semi-skilled workers on demand
Managed Workforce Services On-site workforce management with supervision included
Executive Search Targeted headhunting for senior and specialised professional roles
Domestic Worker Placement Household staff including housekeepers, cooks, nannies, and gardeners
Industrial & Trade Labour Artisans, technicians, machine operators, and factory floor workers

Simplifying People Management Through HR Payroll Outsourcing

Human resources and payroll administration are among the most time-consuming and compliance-intensive back-office functions in any business. HR payroll outsourcing transfers these responsibilities to a specialist provider — freeing business owners and senior managers to focus on strategy, customer relationships, and revenue generation rather than employment paperwork, deduction calculations, and filing deadlines.

What HR Payroll Outsourcing Covers

HR payroll outsourcing can encompass a wide range of activities depending on the scope agreed with the service provider. At the operational level, it includes monthly payroll computation, PAYE calculation and KRA remittance, NSSF and SHA deduction and payment, payslip generation, and leave balance management. At the HR management level, it extends to contract drafting and management, onboarding and offboarding administration, disciplinary process support, and compliance with the Employment Act and relevant labour regulations. Bestcare manages all of these functions for the workers we deploy, and provides structured HR advisory support to clients managing their own direct employees.

PAYE Compliance and KRA Filing

Monthly PAYE computation and remittance is one of the most critical and most frequently mismanaged obligations in Kenyan employment. HR payroll outsourcing eliminates the risk of late filing, incorrect deduction calculations, and failure to account for allowances, benefits in kind, and variable pay components. Bestcare’s payroll team processes PAYE for all placed workers monthly, files iTax returns on schedule, and maintains the payroll records that would be required in the event of a KRA audit.

NSSF and SHA Administration

Since the amendments to the NSSF Act and the introduction of the Social Health Authority to replace NHIF, statutory contribution management has become more complex and more consequential. HR payroll outsourcing through Bestcare ensures that contributions are computed correctly under the current regulatory framework, remitted before the statutory deadline, and evidenced in worker records. Workers receive valid contribution documentation, and clients are protected from the arrears claims that arise when an outsourcing agency fails to meet these obligations.

Leave Management and Employee Records

Accurate leave management — tracking annual leave accruals, sick leave utilisation, maternity and paternity entitlements, and public holiday adjustments — is an essential component of HR payroll outsourcing that is frequently underestimated. Payroll errors caused by incorrect leave deductions are a leading cause of worker grievances. Bestcare maintains complete and current leave records for all placed workers and integrates leave data into monthly payroll processing to ensure accuracy.

Disciplinary and Grievance Process Support

Employment disputes are time-consuming, legally complex, and distracting for business management. HR payroll outsourcing through Bestcare includes access to our HR advisory team for support with disciplinary procedures, termination processes, and grievance handling for placed workers. We ensure that all proceedings are documented correctly, that the principles of natural justice are observed, and that any employment decisions comply with the Employment Act — protecting clients from unfair dismissal claims and Employment and Labour Relations Court proceedings.

The Business Case for HR Payroll Outsourcing

For small and medium-sized businesses in Kenya, the cost of maintaining a dedicated HR and payroll function in-house — salaries for HR staff, payroll software subscriptions, compliance training, and the cost of errors — often exceeds the cost of outsourcing these functions to a specialist provider. HR payroll outsourcing converts a fixed overhead into a variable cost that scales with the size of the workforce, while delivering higher levels of compliance expertise and accuracy than most SMEs can sustain internally.

Breakdown of Key Recruitment Solutions

Temporary Staffing

All payroll and HR administration for temporary placements is managed by Bestcare — clients receive a single management fee invoice, not a complex payroll to administer.

Permanent Placement

For permanently placed candidates, Bestcare provides HR advisory support during the onboarding period and offers ongoing payroll management as an optional service.

Contract Staffing

Bestcare manages the full HR and payroll function for all contract workers throughout the fixed-term engagement, with monthly reporting provided to the client.

Casual Labour Supply

Even for daily-rate casual workers, Bestcare handles all payroll calculations, PAYE considerations, and WIBA coverage — simplifying what would otherwise be a compliance minefield.

Managed Workforce Services

Full HR and payroll management is integral to our managed workforce service — clients receive a fully administered workforce without any direct employment administration burden.

Executive Search

Post-placement, Bestcare provides contract management and HR advisory support for senior placements who join as Bestcare-managed employees of record.

Domestic Worker Placement

Household employers can elect to have Bestcare manage payroll and statutory compliance for placed domestic workers, simplifying their obligations significantly.

Industrial & Trade Labour

Payroll for shift-based industrial workers — with variable hours, overtime, and allowances — is processed accurately by Bestcare’s payroll team for all placed trade staff.

Contact Bestcare Manpower Services on 0722 566 999 or visit bestcaremanpowerservices.co.ke to discover how HR payroll outsourcing through Bestcare can reduce your administrative burden, eliminate compliance risk, and free your leadership team to focus on growing the business.