Bestcare Manpower Services is a leading labour outsourcing company operating across Nairobi and the wider Kenyan market. We help businesses of all sizes source, place, and manage skilled and unskilled workers across diverse sectors — from hospitality and construction to retail, manufacturing, and domestic services. Whether you need short-term contract staff, permanent placements, or fully managed workforce solutions, our recruitment specialists handle every aspect of staffing so you can focus on running your business. Call us today on 0722 566 999 to discuss a tailored outsourcing arrangement that works for your organisation.
Overview: Types of Recruitment Solutions We Offer
| Recruitment Solution | Description |
| Temporary Staffing | Short-term workers placed for seasonal peaks, project work, or staff cover |
| Permanent Placement | End-to-end recruitment for full-time, direct-hire positions |
| Contract Staffing | Fixed-term engagements managed entirely by Bestcare |
| Casual Labour Supply | Daily or weekly unskilled and semi-skilled workers on demand |
| Managed Workforce Services | On-site workforce management with supervision included |
| Executive Search | Targeted headhunting for senior and specialised professional roles |
| Domestic Worker Placement | Household staff including housekeepers, cooks, nannies, and gardeners |
| Industrial & Trade Labour | Artisans, technicians, machine operators, and factory floor workers |
Understanding the Legal Framework for Labour Outsourcing in Kenya
Kenya has developed a structured regulatory environment governing how businesses engage outsourced workers. For any company using a staffing agency, understanding the legal framework for labour outsourcing is not optional — it is a prerequisite for compliance, risk management, and sustainable operations. Bestcare Manpower Services operates in full alignment with all applicable Kenyan labour laws and statutory requirements.
The Employment Act (Cap 226)
The Employment Act is the foundational statute governing the employer-employee relationship in Kenya. Under the legal framework for labour outsourcing, the Act sets minimum standards for contracts of service, notice periods, termination procedures, and employee entitlements such as annual leave, sick leave, and maternity/paternity leave. When workers are placed through a staffing agency like Bestcare, the agency typically assumes the role of the legal employer, meaning all obligations under the Employment Act rest with us — not the client business. This arrangement significantly reduces the client’s legal exposure.
Key provisions relevant to outsourced labour include:
- Written contracts — Every worker must receive a written contract specifying duties, remuneration, and terms of engagement.
- Probationary periods — The Act allows probationary periods of up to six months, a commonly used arrangement in contract staffing.
- Termination and redundancy — Proper notice and, where applicable, redundancy pay must be observed even for outsourced placements.
The Labour Institutions Act and the National Labour Commission
The Labour Institutions Act establishes bodies such as the National Labour Commission (NLC) and the Employment and Labour Relations Court (ELRC). These institutions play a central role in the legal framework for labour outsourcing by resolving disputes between workers, employers, and staffing agencies. Bestcare ensures all disputes are handled through proper channels, and our HR team is available to assist clients navigate any grievance or disciplinary matter involving placed staff.
National Social Security Fund (NSSF) and National Hospital Insurance Fund (NHIF/SHA)
All workers in Kenya — including those on outsourced contracts — are entitled to statutory contributions under the NSSF Act and the Social Health Authority (SHA, formerly NHIF). As the employer of record, Bestcare Manpower Services manages all statutory deductions and remittances on behalf of placed workers. This means:
- Monthly NSSF contributions are deducted and remitted.
- SHA/NHIF contributions are maintained throughout the engagement.
- Workers receive valid contribution statements and remain covered regardless of which client site they are deployed to.
Pay As You Earn (PAYE) and Income Tax Obligations
Under Kenya Revenue Authority (KRA) rules, all employment income is subject to PAYE. The legal framework for labour outsourcing requires the employer of record — Bestcare in this case — to register workers for tax purposes, compute monthly PAYE, and remit it to KRA on or before the ninth of each month. Clients are therefore insulated from any PAYE non-compliance risk when they work through a properly registered outsourcing firm.
The Work Injury Benefits Act (WIBA)
The Work Injury Benefits Act obliges employers to compensate workers who sustain injuries or illness arising from employment. As part of our service, Bestcare Manpower Services maintains a valid WIBA insurance policy covering all placed workers. Clients are not liable for workplace injury claims involving our staff — a key advantage over hiring casual labour directly.
Sector-Specific Regulations
Certain industries carry additional licensing requirements. Security firms, for instance, must comply with the Private Security Regulatory Authority (PSRA). Domestic workers are covered by specific provisions of the Employment Act relating to minimum wage orders issued by the Labour Cabinet Secretary. Our team reviews sector-specific requirements before any deployment to ensure full compliance.
Breakdown of Key Recruitment Solutions
Temporary Staffing
Ideal for businesses managing seasonal demand spikes, event support, or covering for absent permanent staff. Bestcare sources, vets, and deploys workers within short turnaround times, with all employment obligations managed on your behalf.
Permanent Placement
Our consultants conduct structured interviews, background checks, and reference verifications to identify candidates who are the right technical and cultural fit for long-term roles within your organisation.
Contract Staffing
Fixed-term contracts — typically three to twelve months — where Bestcare remains the legal employer throughout. Particularly useful for project-based work or when client businesses wish to evaluate workers before offering permanent positions.
Casual Labour Supply
On-demand supply of unskilled and semi-skilled workers for construction sites, warehouses, farms, and similar operations. Workers can be engaged on daily rates, with Bestcare handling all administrative and statutory obligations.
Managed Workforce Services
A fully outsourced HR solution where Bestcare deploys both workers and a site supervisor to manage daily operations, attendance, discipline, and performance — freeing client management from direct labour administration entirely.
Executive Search
Confidential, targeted search for senior managers, directors, and specialised professionals. Our consultants leverage an extensive network across Nairobi and key Kenyan industry sectors to identify passive candidates who are not actively on the open market.
Domestic Worker Placement
We place thoroughly vetted household staff — housekeepers, cooks, nannies, gardeners, and security personnel — for private residences across Nairobi and major towns. All domestic placements come with background and reference verification.
Industrial & Trade Labour
Artisans, electricians, plumbers, welders, machine operators, and other trade workers placed with manufacturing firms, construction contractors, and industrial facilities. All placements comply with occupational health and safety requirements applicable to the site.
Contact Bestcare Manpower Services today on 0722 566 999 or visit bestcaremanpowerservices.co.ke to get a custom workforce solution built around your business needs and fully compliant with Kenya’s legal framework for labour outsourcing.