Frequently Asked Question

How Are Qualifications and Certifications Verified for Outsourced Staff?

2 min read BestCare Manpower Services Nairobi, Kenya
Answer

An official response from Bestcare Manpower Services

For roles that require specific qualifications, professional registrations, or technical certifications, the stakes of verification are especially high. An unqualified person in a regulated role can create legal liability, safety risks, and serious reputational damage for a client. Bestcare Manpower Services applies a rigorous qualification verification process to every placement where credentials are a requirement.

Why Verification Cannot Be Skipped

Document fraud is a persistent challenge in the labour market. Falsified academic transcripts, counterfeit trade certificates, and fabricated professional registrations are more prevalent than many employers acknowledge. The only way to be certain is to verify independently — and that is precisely what Bestcare does.

Our Qualification Verification Process

  1. Document Collection — Candidates are required to submit certified copies of all claimed qualifications at the time of application. Originals must be presented for inspection before any placement is finalised.
  2. Institution Verification — Where the issuing institution is identifiable and contactable, Bestcare reaches out directly to confirm that the qualification was awarded to the named individual at the stated time.
  3. Professional Body Confirmation — For regulated professions — engineering, accounting, law, medicine, nursing, and others — Bestcare confirms current registration status with the relevant professional council or regulatory body. Registration that has lapsed, been suspended, or revoked is treated as disqualifying.
  4. Third-Party Verification Services — For institutions that are difficult to contact directly, or where document authenticity is uncertain, Bestcare engages accredited qualification verification agencies.
  5. Ongoing Monitoring — For professionals in fields requiring annual licence renewal or CPD compliance, Bestcare monitors renewal status throughout the duration of the placement.

“Placing someone in a role they are not qualified for is not a mistake we can afford to make — and neither can our clients. Our verification process is thorough precisely because the consequences of getting it wrong are too serious to contemplate.”

The Director and Team, Bestcare Manpower Services

All verification records are retained in the employee file and available to clients upon request.

For more information on our qualification verification standards, contact Bestcare Manpower Services today.