Tax and social security administration is one of the most technically complex areas of employment, and it is a core reason why many businesses choose to work with a professional outsourcing firm. At Bestcare Manpower Services, we manage all aspects of PAYE (Pay As You Earn), income tax, and social security contributions for every worker we employ — taking the compliance burden firmly off our clients’ shoulders.
In most countries, employed workers’ income tax is deducted at source — meaning the employer calculates the tax due on each pay period’s earnings and remits it to the relevant tax authority before the worker receives their net pay. Because Bestcare is the legal employer of every worker we place, we carry out all PAYE calculations. We register each worker with the tax authority, apply the correct tax code or rate, calculate deductions accurately, and make timely remittances to the revenue authority. Workers receive payslips that clearly show their tax deductions, and we issue annual earnings summaries at the end of each tax year.
In addition to income tax, most jurisdictions require employees to contribute to a national social security, pension, or provident fund scheme. These contributions are deducted from the worker’s gross pay, calculated according to the applicable statutory rate, and remitted by the employer. Bestcare handles all of this for every worker we employ — whether it is NSSF in Kenya, National Insurance in the UK, UIF in South Africa, or equivalent schemes in other jurisdictions.
Employers also bear their own social security contribution obligations — a percentage of gross wages paid by the employer in addition to the worker’s deduction. In an outsourcing arrangement, the legal employer — Bestcare — bears this obligation. The cost is factored into the service fee charged to the client, but the administrative responsibility for calculating, recording, and remitting the contribution rests entirely with us.
Tax authorities require regular reporting — monthly or quarterly returns detailing wages paid and deductions made for each employee. Bestcare maintains detailed payroll records and submits all required returns on schedule. We also respond to any enquiries from tax authorities and manage any audits of our payroll records.
For clients, this means complete relief from payroll tax complexity. There is no need to register as an employer for each outsourced worker, no PAYE calculations to perform, no returns to file. The client receives a single service invoice and pays it — the tax and social security administration is entirely in Bestcare’s hands. This simplicity is one of the most tangible operational benefits of working with a professional outsourcing firm.